Pick up the conversation.
Text back after a missed call or web-form inquiry so the customer has a way to continue.
BLAIKS SYSTEMS / BUILD WHAT'S NEXT
HVAC LEAD RECOVERY · IN DEVELOPMENT
The call you missed.
The next step
you needed.
Keep the conversation moving from missed calls and web forms to qualification and booking—with your team ready to take over.
Built for New Jersey HVAC companies with 5–30 employees.
FROM INQUIRY TO NEXT STEPplanned
Missed callWeb form
01
Text back
Start the conversation.
02
Qualify
Gather the service details.
03
Book or hand off
Give the lead a clear next step.
Bounded follow-ups. A human path throughout.
THE WORKFLOW
A missed inquiry deserves
a clear next step.
The pilot is designed around the way your HVAC team receives, qualifies, and books service inquiries.
Move toward a booking.
Gather service needs and lead details, then guide qualified inquiries toward a booking or your team.
Follow up with limits.
For unbooked leads, the workflow allows a maximum of two follow-ups, planned at 24 and 48 hours.
BUILT INTO THE PILOT SCOPE
Automation with
a human handoff.
Clear boundaries are part of the workflow from the start.
Consent handling
Record SMS consent and apply it to the messaging workflow.
STOP handling
Process opt-outs before any automated reply and stop further texts.
Human handoff
Route conversations that need a person to your team.
LET'S BUILD YOUR NEXT STEP
Put your lead workflow
on the table.
We're testing HVAC Lead Recovery on our own lines before the first pilots start. Email us about your missed calls, web forms, and booking process to join the pilot list.
Join the pilot list